Temple & Webster Ecommerce Last-mile Strategy
Project Type:
Ecommerce Last-mile Strategy
Temple & Webster's needs:

  • Temple & Webster has been experiencing significant growth in the past few years. Its supply chain is outsourced and has been predominantly focused on fulfilling growth and servicing customers with no holistic strategy. An in-house delivery trial identified a direct correlation between repeat purchases and high customer experiences, which prompted further investigation.
The TMX difference
  • TMX undertook a strategic review of the client’s supply chain network and developed an optimal future supply chain network, last-mile operating model, provided the client with a pragmatic transformation plan and business case.
  • TMX supported the client with a last-mile network strategy to support future growth and strategic ambitions, including exploration of offering logistics fulfillment services to suppliers & control the bulk-goods delivery task. 

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